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Order Status

Would you like to keep track of your order? That is very simple.

Track your order

Your order will always go through a fixed number of steps. You will receive a corresponding email for every step. That way, you will know exactly where in the order process your order is.

Step 1 Order confirmation

As soon as your order has been placed, you will receive an email with the order confirmation. This describes exactly which product(s) you have ordered at what cost. You will also find your order number here.

Step 2 Order being processed

When our Sales department starts processing your order, you will receive an email notifying you that your order is being processed. From that moment on, we will be busy assembling and packing your ordered product(s).

Step 3 Order sent

If your order has been packed, it will be shipped from our warehouse by DHL or DPD. As soon as your package is sent, you will receive a delivery confirmation by email, containing the corresponding Track & Trace number.

Track & Trace

Using the Track & Trace link you have received at step 3, you can follow your package on the website of the transporter.

Step 4 Your invoice

Your invoice is the last step in the order process. You will receive an email with the invoice of your order, as soon as the package is ready to be sent.

Order not delivered
Delivery time
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